Privacy Policy  

ESY is committed to safeguarding your privacy, and to letting you know how we use any personal information that you provide to us.

This policy applies to data collected when registering a young person with us, data collected when signing up to our newsletter, and information collected through usage of the ESY website.

Please read the following policy to understand how your personal information will be treated.

You can also read our Data Protection policy which is available at Saturday Sessions, at our Charity Shop, or you can request a copy by emailing the ESY office.

Collection of your personal information 

Registering as a service user:

When you register a young person with us, we collect information on the following:

•       name
  
•       home address
  
•       age
  
•       gender
  
•       medical conditions that are relevant to their care at our sessions (includes allergies, dietary requirements  or medical condition)
•       name, address and contact number for parent/guardian and emergency contacts should we need them.
  

We ask for this information in order to contact you and your young person about our provisions and also to use in the event of emergencies.

Registering for our mailing list:

If you sign up to the newsletter, we will collect the following information:

•       Name
  
•       Email address
  

This information is used to keep you informed about ESY news and events. You are able to unsubscribe from this list any time be clicking “unsubscribe” or emailing the ESY office. Your details will then be removed from our mailing list.

Use of your personal information

You can be assured that:

• we do not sell, rent or lease customer lists to third parties
  
• we only send you emails relating to your young person and any activities they may take part in.
  
• if you are a subscriber to our email list, we will only contact you to send our quarterly newsletters and to inform you of any events that are taking place. You can unsubscribe from this at any time.
  
• we never disclose personal information without your explicit consent unless required to do so by law (see below)
  
• we are committed to protecting the security of your personal information by using robust technology and procedures

Security of your personal information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access. All personal information and details held on and processed by computers situated in the United Kingdom.

Improving your online experience

Visitors to our website who have javascript enabled, are tracked using Google Analytics. Google Analytics collects the following types of information from users:

• Type of user agent (web browser) used, software manufacture and version number.
  
• Type of operating system
  
• Screen colours (colour processing ability of the users screen)
  
• Javascript support
  
• Flash version
  
• Screen resolution
  
• Network location and IP address - Can include country, city, state, region, county, or any other geographic data; Hostname; Bandwidth (internet connection speed)
  
• Time of visit
  
• Pages visited
  
• Time spent on each page of the website
  
• Referring site statistics (The website (URL) the user came through in order to arrive at this website eg: clicking on a hyperlink from Yahoo.com that took the user to this website; Search engine query used eg: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
  

This data is only used to optimise our website for our visitors.

This data DOES NOT include any personalised identification information such as:

• Names
  
• Phone numbers
  
• Email addresses
  
• Mailing addresses
  

We use this information only to improve our service to you, by improving the design and functionality of this website and creating useful and informative content.

Disclosure of data by order of a Court and Security

We may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

• conform to the edicts of the law or comply with legal process served on ESY
  
• protect and defend the rights or property of ESY
  
• act under to protect the personal safety of users of ESY services or members of the public.
  

Changes to this statement

We will occasionally update this policy to reflect statutory changes and customer feedback. If there are material changes to this policy or in how we use your personal information, we will post such changes prior to implementing the change. We encourage you periodically to review this policy to be informed of how we’re protecting your information.

Contact

We welcome your comments about this privacy statement if you believe that we have not adhered to this statement (please email the ESY office). Please also email if you wish to request from us a copy of the personal data we hold about you.

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