Privacy Policy
1. Introduction Welcome to the Electric Storm Youth website. This Website Privacy Policy explains how Electric Storm Youth ("we", "us", "our") collects, uses, stores, and protects any personal data you provide when you use our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your privacy and demonstrating our transparency in how we handle your personal data.
2. Who We Are
Electric Storm Youth is a charitable organisation dedicated to supporting young people in Lancing, Sompting and the surrounding areas through mental health support, counselling, youth forums, street based youth work and LGBTQ+ support. Our main contact for data protection queries is the Business Office Manager at office@electricstormyouth.co.uk.
3. What Personal Data We Collect and How We Use It We may collect and process the following types of personal data from you through our website:
a) Data Collected via Forms: Contact Form:
Data Collected:
Your name, phone number, and email address.
Purpose:
To enable us to get in touch with you and reply to your specific message or general enquiry.
Legal Basis:
Legitimate Interest. Our legitimate interest is in effectively communicating with the public and addressing enquiries about our services and activities.
'Find Out More' Form:
Data Collected:
Your name, phone number, email address, the year group of your young person, and any additional information you choose to provide.
Purpose:
To allow us to specifically get in touch with parents or guardians to discuss their young person's potential involvement with Electric Storm Youth and to provide more tailored information.
Legal Basis:
Legitimate Interest. Our legitimate interest is in engaging with families who are interested in our services and providing them with relevant support and information.
b) Automatically Collected Data (Website Usage Data): Data Collected:
We use Google Analytics to collect standard internet log information and visitor behaviour patterns. This includes your IP address, browser type, operating system, referring pages, pages visited on our site, time spent on pages, and the path you take through our website. This data is largely anonymised.
Purpose:
To understand how visitors use our website, identify popular content, diagnose technical problems, and improve our website's functionality and user experience.
Legal Basis:
Consent, obtained via our cookie consent mechanism.
4. Cookies
Our website uses cookies to enhance your experience and to collect website usage data via Google Analytics. Strictly Necessary Cookies:
These are essential for our website to function correctly (e.g., enabling navigation or remembering your cookie preferences). They do not collect any personal data and do not require your consent.
Analytical/Performance Cookies (Google Analytics):
These cookies allow us to collect information about how you use our website, such as which pages you visit most often. This helps us to improve our website. We only deploy these cookies if you provide your consent via our cookie consent banner.
You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. For more detailed information on the cookies we use and how to manage them, please refer to the Cookie Settings on our website.
5. How We Store Your Data All personal data collected via our website is stored securely on servers located within the United Kingdom. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
6. Data Retention We retain personal data collected via our website for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our internal data retention policies. General Enquiries (Contact Form):
Once your enquiry has been dealt with and resolved, the related data is deleted.
Unresolved Messages (Contact/Find Out More Forms):
If a message or enquiry remains unresolved and no action has been taken for 3 months, the related data will be securely deleted.
Enquiries Leading to Service Provision:
If an enquiry leads to your young person being taken on by Electric Storm Youth for services, the original website message data will be deleted once the relevant details have been transferred to our secure internal system. The processing and retention of this transferred data will then be covered by our separate General Privacy Notice provided upon enrolment.
Website Usage Data (Google Analytics):
This data is retained for 26 months for analytical purposes.
7. Sharing Your Personal Data We do not sell, rent, or trade your personal data with third parties for marketing purposes. We may share your data with trusted third-party service providers who assist us in operating our website or providing our services, but only to the extent necessary for them to perform their functions and in compliance with data protection laws. These may include: Website Hosting Provider:
Reg123
Google Analytics:
For website analytics purposes.
External Booking Site - Plinth:
For activity bookings, you will be redirected to Plinth's website. Plinth uses Stripe for payment processing. Any personal data you provide directly to Plinth (or Stripe via Plinth) is subject to their respective privacy policies. We encourage you to review their policies:
https://www.plinth.org.uk/privacy
https://stripe.com/gb/privacy
Online Donation Platform (Give a Little):
When you make a donation through our website, you will be directed to the Give a Little platform. Any personal data you provide directly to Give a Little is subject to their privacy policy. We encourage you to review their policy:
https://givealittle.co/privacy-policy
We may also disclose your personal data if required to do so by law, or in response to a valid request from a law enforcement or other government agency.
8. International Data Transfers No personal data collected via our website is transferred outside of the United Kingdom.
9. Children's Privacy Electric Storm Youth is committed to safeguarding children and young people. While our website may be accessed by young people, we generally require consent from parents or legal guardians for the processing of personal data of individuals under 18 where such consent is the legal basis. Our website forms are designed to facilitate communication with parents/guardians directly where appropriate. For more detailed information on how we safeguard children's data and images, please refer to our Child Protection and Safeguarding Policy and Photography Policy.
10. Your Data Protection Rights Under UK GDPR, you have certain rights concerning your personal data. These include the right to: Access:
Request a copy of the personal data we hold about you.
Rectification:
Request that we correct any inaccurate or incomplete data.
Erasure:
Request that we delete your personal data in certain circumstances (e.g., if it's no longer necessary for the purpose collected).
Restrict Processing:
Request that we limit the way we use your personal data.
Object to Processing:
Object to our processing of your personal data based on legitimate interests or for direct marketing.
Data Portability:
Request your data in a structured, commonly used, machine-readable format.
To exercise any of these rights, please contact us using the details in Section 13. For more comprehensive information on your rights, please refer to our General Privacy Notice or the ICO website.
11. Changes to This Privacy Policy We may update this Website Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page with a revised "Effective Date." We encourage you to review this policy periodically.
12. How to Contact Us For any questions or concerns regarding this Website Privacy Policy or our data protection practices, please contact the Business Office Manager you can reach them at office@electricstormyouth.co.uk
13. How to Complain If you have a concern about how we have handled your personal data, please contact us first so we can try to resolve it. If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection. ICO Website: www.ico.org.uk ICO Helpline: 0303 123 1113
This Policy was last reviewed and approved by the Board of Trustees - October 2025
Electric Storm Youth is a charitable organisation dedicated to supporting young people in Lancing, Sompting and the surrounding areas through mental health support, counselling, youth forums, street based youth work and LGBTQ+ support.
Contact Form:
Data Collected: Your name, phone number, and email address.
Purpose: To enable us to get in touch with you and reply to your specific message or general enquiry.
Legal Basis: Legitimate Interest. Our legitimate interest is in effectively communicating with the public and addressing enquiries about our services and activities.
'Find Out More' Form:
Data Collected: Your name, phone number, email address, the year group of your young person, and any additional information you choose to provide.
Purpose: To allow us to specifically get in touch with parents or guardians to discuss their young person's potential involvement with Electric Storm Youth and to provide more tailored information.
Legal Basis: Legitimate Interest. Our legitimate interest is in engaging with families who are interested in our services and providing them with relevant support and information.
Data Collected: We use Google Analytics to collect standard internet log information and visitor behaviour patterns. This includes your IP address, browser type, operating system, referring pages, pages visited on our site, time spent on pages, and the path you take through our website. This data is largely anonymised.
Purpose: To understand how visitors use our website, identify popular content, diagnose technical problems, and improve our website's functionality and user experience.
Legal Basis: Consent, obtained via our cookie consent mechanism.
Our website uses cookies to enhance your experience and to collect website usage data via Google Analytics.
Strictly Necessary Cookies:
These are essential for our website to function correctly (e.g., enabling navigation or remembering your cookie preferences). They do not collect any personal data and do not require your consent.
Analytical/Performance Cookies (Google Analytics):
These cookies allow us to collect information about how you use our website, such as which pages you visit most often. This helps us to improve our website. We only deploy these cookies if you provide your consent via our cookie consent banner.
General Enquiries (Contact Form):
Once your enquiry has been dealt with and resolved, the related data is deleted.
Unresolved Messages (Contact/Find Out More Forms):
If a message or enquiry remains unresolved and no action has been taken for 3 months, the related data will be securely deleted.
Enquiries Leading to Service Provision:
If an enquiry leads to your young person being taken on by Electric Storm Youth for services, the original website message data will be deleted once the relevant details have been transferred to our secure internal system. The processing and retention of this transferred data will then be covered by our separate General Privacy Notice provided upon enrolment.
Website Usage Data (Google Analytics):
This data is retained for 26 months for analytical purposes.
Website Hosting Provider:
Reg123
Google Analytics:
For website analytics purposes.
External Booking Site - Plinth:
For activity bookings, you will be redirected to Plinth's website. Plinth uses Stripe for payment processing. Any personal data you provide directly to Plinth (or Stripe via Plinth) is subject to their respective privacy policies. We encourage you to review their policies:
https://www.plinth.org.uk/privacy
https://stripe.com/gb/privacy
Online Donation Platform (Give a Little):
When you make a donation through our website, you will be directed to the Give a Little platform. Any personal data you provide directly to Give a Little is subject to their privacy policy. We encourage you to review their policy:
https://givealittle.co/privacy-policy
Access:
Request a copy of the personal data we hold about you.
Rectification:
Request that we correct any inaccurate or incomplete data.
Erasure:
Request that we delete your personal data in certain circumstances (e.g., if it's no longer necessary for the purpose collected).
Restrict Processing:
Request that we limit the way we use your personal data.
Object to Processing:
Object to our processing of your personal data based on legitimate interests or for direct marketing.
Data Portability:
Request your data in a structured, commonly used, machine-readable format.
